Privacy Policy

Introduction

This privacy policy sets out how Lanka Virtual Academy (Pvt) Limited (referred to as “Lanka Virtual Academy”, “We”, “Us”, or “Our”, as applicable), collect, use, share, store, disclose and protect any information that you share with Us when you use Our services.

Lanka Virtual Academy is committed to ensure that your privacy is always protected. Should We ask you to provide certain information by which you can be identified when using Our services, be assured that it will only be used in accordance with this Privacy Policy.

Lanka Virtual Academy may change this policy from time to time by updating this page. You should check this page frequently to ensure that you are happy with any changes.

Any version of this Privacy Policy in a language other than English is provided only for convenience and you understand and agree that the English language will control if there is any conflict.

This policy is effective from January 1, 2018.

Collection of Personal Information

We may collect, store and use the following kinds of personal information:

  • Information about your computer and about your visits to and use of Our website, including your IP address, geographical location, browser type and version, operating system, length of your visit, pages viewed and website navigation paths.
  • Information that you provide to us when completing the course subscription form which includes the name of parent or guardian, telephone number, name of the student, school, geographical location and email address.
  • Information that you provide to us when subscribing to our email newsletters which include your name and email address.
  • Information contained in or relating to any communication that you send to us or send through any of our website communication channels including the communication content and metadata associated with the communication.

Using Personal Information

Collecting personal information helps us analyze and understand your expectations from Lanka Virtual Academy, eventually enabling us to deliver improved products and services to better serve your needs.

Specifically, we may use the collected personal information:

  • For our own internal records.
  • To improve the products and services we provide.
  • To contact you in response to a specific enquiry.
  • To customise the website for you.
  • To call or email you about our products, services and other things we think might be relevant to you.
  • To contact you via email, telephone or mail for market research reasons.
  • Lanka Virtual Academy will not, under any circumstances supply your personal information to any third party for commercial purpose.

Disclosing Personal Information

  • For the sole purpose of upgrading the services provided to you and record keeping we may disclose your personal information to the staff, officers and professional advisers of Lanka Virtual Academy so far as reasonably necessary for the purposes set out in this policy.
  • We may disclose your personal information to the Sri Lankan judicial and government agencies to the extent that we are required to do so by law.

International Data Transfers

Information that Lanka Virtual Academy collects may be stored and processed in and transferred between any of the countries in which Lanka Virtual Academy has it's servers and web hosts, to enable the use of the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on our website will be published on the internet and may be available around the world. You agree to such cross-border transfers of personal information.

Security Of Personal Information

Lanka Virtual Academy will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

All electronic financial transactions entered into through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the username and password you use for accessing your account in our website confidential; we will not ask you for your username or password (except when you log in to our website).

Your Rights

  • You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity.
  • We may withhold personal information that you request to the extent permitted by law.
  • You may instruct us at any time not to process your personal information for marketing purposes.
  • In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Contact Lanka Virtual Academy

If you have any questions about this privacy policy or Lanka Virtual Acadeny's treatment of your personal information, please write:

  • by email to support@lankavirtualacademy.com

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